Customer Service

Developing new products and conducting continuous process control of work-in-progress is the function of Cross Chemical. As a customer, you’re always looking for new methods and technologies to enhance your operations. So are we. Our research is ongoing, our development efforts never cease, our dedication to quality is second to none. Over the years, we’ve pioneered many of the breakthroughs in die lubricants and numerous other chemical specialties. Look to Cross Chemical to continue this heritage.

Our labs contain sophisticated equipment operated by highly-trained professionals. Comprehensive SPC/SQC Testing assures product quality and consistency. And how will your lubricant perform over time? At Cross, we want to know, so we conduct accelerated tests of all the products we make, simulating six months of field use. That’s Cross Quality – from research to manufacturing, to shipping to your plant. Every product is developed and tested to satisfy the highest of expectations: Yours.